Scooter Inspection call: 914.374.2323

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Inspect the scooter before you call for assistance. A few common problem areas to check is the scooter battery indicator not showing a full charge after all night charging. Could be a possible battery issue, note when they were replaced,most last around a year or so. Charger also could be bad, check the reset or fuse to ensure either one has not been tripped. Your device stops and goes or severely slows down during an incline? Once again batteries are 90% the issue. There is also a cable that runs from the hand control to the rear this could have a break in it, this will cause it to run erratic. Check battery cables they become loose and will cause the same issue.Noisy wheels and grinding sounds coming from back, could be the tires are flat on one side. Sometimes they also get out around and cause a rubbing or grinding sound, most of the time you will have two options replacing them or removing both rear wheels reverse them and reattach them to the opposite sides, this will change the rotation. Sometimes this will take care of the problem. Could also be the motor is going out or defective. Front steering will no longer turn as sharp as before could be the fork holding the wheel is bent from hitting curbs and would need to be straightened or replaced. The knob for moving your tiller/ hand control forward and back gets loose and on smaller scooters the tiller / hand control can be locked for traveling would need to be released by pulling out and turning the knob located at the bottom of the tiller pole.

Scooter disassembly instructions http://www.youtube.com/watch?v=6-uaM6g_GsM&feature=related